Empower Field Teams for Competitive
Market Engagement

Minimize gaps in Pharma-HCP Engagement.Streamline inquiries for MSL & Pharma sales teams.Identify & analyze the most important HCP concerns.

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Health Systems

The Hidden Cost of Disconnected Data and Inquiries

MSL and Pharma field teams are tasked with handling an ongoing influx of questions from healthcare providers.

Responding accurately and compliantly can be time-consuming and complex, especially when information is locked and dispersed across static documents.

This slows engagement, creates compliance risks, and limits the ability to deliver clear, trusted answers to providers.

By centralizing medical and market inquiries, with its AI-powered engine, OnLabel delivers compliant responses in real time, redirecting off-label inquiries to MSLs, and providing inquiry analytics that highlight the most important questions providers are asking.

This empowers Medical and Field teams to engage with confidence, consistency, and deeper insight.

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Clinical & Market Intelligence For Trust & Credibility

OnLabel is your trusted solution for delivering compliant, real-time messaging that equips Medical and Field teams to engage providers with confidence. 

With OnLabel, MSL and Pharma Sales teams seamlessly leverage AI to manage medical and market inquiries and deliver precise, accurate responses - exclusively trained on your drug's FDA label, market data and any other proprietary data.

100% FDA Label Compliance

3x Provider Engagement

Increased team productivity

Build Trusted HCP Connections

Fewer pauses. Greater confidence. 

OnLabel ensures compliance by drawing exclusively from trusted clinical and market sources, such as your FDA drug labels, NIH data, and your medical and commercial guidelines.

We prioritize custom data security on a separate HIPAA-compliant server which follows SOC 2 compliance.

Talk to Us About Clinical intelligence

Compliant

OnLabel is purpose-built for compliance, with guardrails and trusted training at its core.

Time-Saving

Streamline medical and market inquiry management and improve response times by 30%.

Human-Centered Design

Ask your question in natural language, and our intuitive interface delivers precise answers.

Customizable and Scalable

Customizable workflows, data, and compliance guardrails tailored to your team’s needs.

Turn Inquiries into Actionable Insights

Beyond response automation, OnLabel provides inquiry analytics, offering deep visibility into the types of questions being asked most frequently.

Enabling teams to uncover trends, anticipate provider needs, and proactively address recurring knowledge gaps.

Ultra-accurate: Top tier data quality

Clinically significant references

Clair responses always come with links to original, clinically significant references like FDA Drug Package Inserts, NIH Clinical Trials Database, NLM drug Interactions Database and Clinical Guidelines

200M+

Clinical Studies

2M+

Drug Interactions

147K+

FDA Package Inserts

100+

Clinical Guidelines

Intelligent sourcing

Clair selects the right source of information based on the use-case and the nature of the question.

Asking Clair about the side effects of a drug will prompt the reference of FDA drug package inserts

Asking about the comparative efficacy of a drug to another will trigger Clair to use the NIH clinical trials database

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Customized Data Options

Search Your Organization's Data

Clair can also process your organization's custom documents and criteria, providing highly relevant answers based on your proprietary data.

Flexible API-Based Architecture

Our API architecture allows for easy integration with your organization's infrastructure, ensuring that Clair's features are readily accessible.

Tailored Al Guardrails

Set specific Al guardrails to meet the unique needs and regulations of your organization, ensuring compliance and security.

Custom Branding with White-Labeling

Create a customized, white-labeled experience with Clair, making it an integral part of your internal systems and branding.

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Empower Field Teams for CompetitiveMarket Engagement